Webinars and Demos

Warranty and RMAs are a headache —until you put AI agents to work. In this webinar, our Continuum team shows how agentic AI turns warranty from frustration to an operational advantage. You’ll watch AI agents in real time run end-to-end to accelerate vendor credits, reduce manual steps across counter/service/warehouse/finance, and deliver clear RMA visibility customers actually notice. You’ll leave knowing where time and margin leak today, how AI fits real distributor and manufacturer workflows, and what the future holds: faster cycle times, transparency, and measurable ROI.

Join us on February 27th at 12:00 PM ET for an exclusive webinar on mastering warranty management for distributors. Learn how Continuum’s Warranty Hub automates claims processing, eliminates manual back-and-forth with suppliers, and improves customer satisfaction. Plus, discover our Managed Warranty Services, where our team handles claims, supplier communication, and credit reconciliation for you—whether your manufacturers are integrated or not. Sign up today and streamline your warranty claims process!

Managing warranty claims can be a complex, time-consuming process—especially when coordinating between manufacturers, distributors, and contractors. Tropic Supply, a leading HVAC distributor, partnered with Continuum to transform their warranty management process, integrating directly with supply chain partners Ruud and Rheem.

Join us for an exclusive webinar where project leaders from Tropic Supply and Continuum will share how this innovative solution has:

✅ Improved claim accuracy – Automating data entry and validation for seamless submissions
✅ Enhanced customer communication – Providing real-time updates and reducing service delays
✅ Reduced strain on internal teams – Minimizing manual work and freeing up resources for higher-value tasks
✅ Streamlined the entire warranty process – Creating a faster, more efficient experience for both customers and internal teams

In this session, you will hear from Continuum Customers, Scott Industrial and EECO, who have benefited from our integrated returns management solution for Epicor Eclipse. These business champions implemented Continuum in less than 72 hours to bring automation and visibility to their returns process. Hear their success stories and see for yourself why P21 users choose Continuum to make B2B Returns Easy!

In this fast-paced webinar Continuum founder, Alex Witcpalek, helps distributors and manufacturers think through ways that AI technology is transforming distributor operations. Learn how to optimize and innovate outdated processes, leading to increased customer satisfaction and profitability.