What does it take to get a distribution organization behind a new process?
Continuum founder and CEO Alex Witcpalek sits down with Brett Jaussi, Customer Success Manager at Continuum.
They discuss:
→ Where new processes run into friction in day-to-day branch operations
→ How leadership buy-in and a few early wins help teams build new habits
→ Will the Bears be heading to the Superbowl?
From tracking down vendor credits to getting comfortable with a new way to file warranty claims, the conversation explores what makes a change stick.
